Senior Product Designer - CEG(Bangkok - Based, Relocation Provided)
Company: Agoda
Location: San Francisco, CA
Type: Full-time
Level: Senior
Posted: 2026-03-03
About this role
About Agoda
At Agoda, we bridge the world through travel. Our story began in 2005, when two lifelong friends and entrepreneurs, driven by their passion for travel, launched Agoda to make it easier for everyone to explore the world.
Today, we are part of Booking Holdings [NASDAQ: BKNG], with a diverse team of over 7,000 people from 90 countries, working together in offices around the globe. Every day, we connect people to destinations and experiences, with our great deals across our millions of hotels and holiday properties, flights, and experiences worldwide.
No two days are the same at Agoda. Data and technology are at the heart of our culture, fueling our curiosity and innovation. If you’re ready to begin your best journey and help build travel for the world, join us.
Join our passionate team dedicated to enhancing the core guest experience by transforming original concepts into engaging interactive experiences for a global audience. Your role will be to define solutions that elevate the guest booking experience across Agoda's products.
What Product Design Looks Like at Agoda:
As a product designer at Agoda, you'll collaborate with a product manager, 6-8 engineers, researchers, and cross-functional partners. Together, you'll drive your segment of Agoda, deliver solutions to challenges, and gather feedback directly from customers and internal stakeholders.
Role in the CEG Team:
The Customer Experience Group (CEG) at Agoda is our dedicated support team, focused on providing assistance and solutions for booking-related inquiries. As the primary point of contact for our customers and partners, the CEG plays a crucial role in ensuring a seamless and satisfactory experience. This team is unique within Agoda, as it directly interacts with customers, reflecting our commitment to delivering excellent service and continually improving operational processes. As a designer on the CEG team, you'll play a crucial role in driving great U...