Senior Manager, Talent Programs & AI Operations
Company: ServiceNow
Location: San Diego, CA 92121 (Remote)
Salary: $139,900 - $244,800 a year
Type: Full-time
Remote: Yes
Posted: 2026-08-05
About this role
Company Description
It all started when engineer Fred Luddy wrote code that automated a tedious task for his coworker, Phyllis. She cried tears of joy. That moment inspired Fred to build a company that could do that for everyone—freeing people from busywork so they could focus on meaningful work. Today, ServiceNow is the AI control tower for business reinvention. Our ServiceNow AI platform brings together any AI, any data, and any workflow— helping 85% of the Fortune 500® work smarter, faster, and better. We're building an AI-native culture where technology and talent are unstoppable together. And we're just getting started.
Join us to put AI to work for people.
Job Description
About ServiceNow
It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organisations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone.
The Team
The Talent Management and Succession Planning Centre of Excellence sits within Global People and is responsible for designing and delivering the programs that develop ServiceNow's most critical talent. We work across leadership development, executive readiness, assessment, and internal mobility - translating business strategy into talent action at pace. We hold ourselves to an exceptionally high bar and work closely with senior business and HR leaders across the organization.
The Role
This role owns the operating model behind ServiceNow's executive succession and talent development programs - designing how they operate, scale and continuously improve. Y...