Senior Manager, DashPass Strategy & Operations
Company: DoorDash
Location: San Francisco, CA
Type: Full-time
Level: mid
Posted: 2026-02-06
About this role
About The Team
At DoorDash, we're redefining the future of on-demand delivery. At the center of this is our marketplace, connecting 30+ million customers on DoorDash with their favorite restaurants and brands! The Marketplace team focuses on growing our consumer business, including DashPass, our global subscription program. Our vision is to create the world’s leading membership program in local commerce, delivering unprecedented value and a world class experience to members.
About The Role
You will lead strategy and execution for one of our highest priority marketplace businesses, DashPass, partnering with a large cross-functional team leading customer acquisition, increasing customer value, increasing profitability and more.
You will be responsible for creating best-in-class experiences for our customers. You will be expected to apply your deep expertise and keep your finger on the pulse of industry best practices, benchmarks, and the latest approaches to bring true innovation.
You’re Excited About This Opportunity Because You Will
- Invent the future of local commerce.
- Drive “visible from space” impact that takes DoorDash to new heights.
- Manage, develop, and hire a team of all-stars.
- Drive DashPass’ definition, strategy, and long-term vision.
- Partner closely with cross-functional teams.
- Communicate strategy and results to all audiences - within teams, to the management team, etc.
We’re Excited About You Because You Have
- Track record of impact – you’ve been in the trenches and have a proven track record of driving significant, company-wide impact.
- Bias to action and agility – you move quickly and thrive in a fast-paced environment. No job is beneath you and you lead from the front.
- “Breakthrough walls” mentality – you are constantly pushing the envelope of what is possible and can figure out a way to make almost anything happen. You’re a playmaker.
- Clarity of thought – you can articulate a clear vision to cross...