Senior Customer Project Manager

About this role

Summary

Job Description Summary

Through relentless innovation and continuous partnership with our customers, we are building the energy technologies of the future and providing the cleaner, more efficient power people depend on today.


The Gas Power Senior Services Project Manager will drive complex aftermarket projects involving upgrades on one or more of our Customer's Installed Industrial Heavy-Duty Gas Turbine, Steam Turbine, and Generator equipment.


As related customer equipment, In this role you'll also be responsible for project delivery, profit & loss accountability, and customer satisfaction through management of project related activities and resources.

You'll Impact the team’s ability to achieve service, quality and timeliness of objectives. High levels of operational judgment are required to achieve outcomes required.

# Job Description

Roles and Responsibilities

• Serve as the Senior GEV representative and primary customer focal point, owning stakeholder relationships and driving issue resolution throughout each upgrades/repair project as assigned.
• Direct project execution, coordinating cross-functional teams across engineering, procurement, logistics, field/outage execution, and performance demonstration.
• Champion on-time delivery, fulfillment of contract deliverables, and margin attainment through effective leadership and facilitation.
• Interpret and implement contract terms and conditions; manage financials including pricing, cost, forecasts, margin, invoicing, receivables, and risk provisions.
• Drive project schedule in collaboration with the Planner/Scheduler; proactively identify, mitigate, and escalate risks as needed.
• Manage and communicate project changes with the customer and team, following established change management processes.
• Maintain accurate project data in the management system, including scope, schedule, financials, and risks; ensure documentation is current.
• Provide regular status updates, l...