ICBA PAYMENTS OPERATIONS - MANAGER, PRODUCT

About this role

The
Manager, Product
plays a key role in identifying strategic opportunities, evaluating solution providers, developing business cases, and coordinating successful launches. The Manager, Product combines payments expertise, financial analysis, market intelligence, and stakeholder management to help ICBA Payments maintain competitiveness and deliver meaningful value to community banks. The role brings the strategic insight, research, diligence, and cross-functional coordination needed to evaluate opportunities, recommend solutions, and help bring the right capabilities to market.


*Community banks partner with ICBA Payments to offer competitive, feature-rich, and progressive card issuing solutions to their customers. ICBA Payments leverages its partnerships, deep understanding of payments, strategic vision, and technology ecosystem to help community banks achieve parity with larger financial institutions*
.


*This position is open to candidates in the Atlanta, Tampa and Washington, DC areas.*
What You’ll Do
Opportunity Identification and Market Insight

• Monitor market trends, competitive dynamics, and portfolio performance to identify opportunities for new or enhanced solutions across fraud, digital enablement, loyalty, portfolio optimization, and emerging payment rails.
• Develop strategic recommendations that help ICBA Payments maintain competitive parity and differentiation for community banks.
• Identify process and product improvements across ICBA Payments portfolio of services and solutions.
• Build requirements documentation for prioritized opportunities, capturing internal stakeholder needs before engaging external providers.
• Lead evaluation efforts and develop recommendations for executive decision-making.

Vendor Identification and Due Diligence

• Identify and assess competing providers, typically evaluating four to five alternatives per solution category.
• Review solution capabilities, competitive positioning, implementa...