Sales Representative - Business Development Officer

Responsibilities

The Business Development Officer is responsible for building and maintaining client relationships, generating new sales leads, and growing market share through industry engagement. They act as a liaison between sales and operations while providing training on company tools and delivering professional presentations to prospective clients.

Requirements

Candidates should have strong sales and negotiation skills with a proven ability to meet quotas and manage a sales pipeline. A high school diploma is required, while a bachelor's degree and 3+ years of experience in the real estate or title industry are preferred.

Skills

• Business development
• Sales
• Customer relationship management
• Negotiation
• Persuasion
• Public speaking
• Presentation skills
• Time management
• Market analysis
• CRM software
• Microsoft Office Suite
• Lead generation
• Networking
• Customer service
• Strategic planning
• Communication

Benefits

• Medical insurance
• HSA option
• Dental insurance
• Vision insurance
• Life insurance
• LTD insurance
• 401(k)
• Flexible spending account
• Cell phone allowance
• Mileage reimbursement
• Paid holidays
• Paid time off

About this role

Description
Job Summary
A successful VISTA Business Development Officer (Sales Representative) builds and maintains strong relationships with customers, actively recruits new clients, and grows revenue opportunities through professional networking, industry engagement, and sales outreach. They acquire and maintain customers through the introduction and efficient use of VISTA’s products and services while acting as a liaison between sales, operations, and customers. This role plays a critical part in increasing VISTA’s market share, brand presence, and client retention while embodying VISTA’s mission of providing unparalleled customer experience.

Supervisory Responsibilities
None
Duties and Responsibilities
Demonstrate knowledge of VISTA products and services, as well as competitors’ offerings
Develop leads and sales opportunities, following through with a defined sales plan
Schedule and present in broker sales meetings and bank/lender meetings, setting measurable goals for frequency and follow-up
Represent VISTA at industry association events, encouraging cross-departmental participation
Prepare and deliver professional presentations and marketing materials tailored to client needs
Provide training sessions for new agents and loan officers
Train clients on VISTA’s tools (TitleCapture, Earnnest, Qualia, company website, etc.)
Maintain current client relationships, leveraging them for referrals and expansion of client base
Report business development and sales activity as required by Sales Manager or leadership
Update job knowledge by participating in educational opportunities, reading industry publications, and maintaining professional networks
Provide unparalleled customer service experience
Satisfy expense reporting requirements according to company policies
Manage company credit card according to company policies
Collaborate with Marketing to identify campaigns designed to increase market share
Develop and maintain a sales pipeline within the CRM, ensuring activity is tracked, analyzed, and reported regularly
Actively contribute to quarterly planning sessions and sales team meetings by sharing market insights and customer feedback
Work closely with escrow and title staff to ensure client needs are being met and to proactively resolve issues impacting customer satisfaction
Identify opportunities for cross-selling additional Vista services and tools to maximize client value
Participate in community events and sponsorship opportunities to increase brand visibility
Other duties as assigned
Job Type
Full-time, exempt position with base salary + incentives; Monday-Friday, 8am-5pm with occasional nights and weekends for industry events and meetings.

Compensation package
$50,000 - $110,000 (includes base pay and earned incentive potential)
Medical (including HSA option with company contribution), Dental, Vision, Life and LTD insurance (including company contributions)
401(k) (including company contribution)
Flexible Spending Account programs for medical and dependent care
Cell phone allowance and mileage reimbursement
Company paid holidays
Paid time off (starting at 160 hours/calendar year, prorated for mid-year hire)
Equal Employment and Nondiscrimination
At VISTA Title & Escrow, we are committed to equal employment opportunities for all and cultivate a caring and professional environment that invests in every individual in a professional, meaningful, and unparalleled way. We treat each of our applicants, employees, customers, business partners, and community members with dignity and respect without regard to age, race, creed, color, national origin, ancestry, marital status, disability, history of disability, veteran status, nationality, or sex/gender.
Requirements
Required Knowledge/Skills/Abilities
Commitment to VISTA’s core values and mission of delivering unparalleled customer experience through Care, Clarity and Cultivation
Desire to achieve and exceed sales quotas
Excellent verbal, written, and interpersonal communication skills
Strong sales and customer service abilities with proven persuasion and negotiation skills
Excellent organizational skills and attention to detail
Strong time management skills with a proven ability to meet or exceed goals
Ability to prioritize tasks in a high-paced and at times stressful environment
Proficient with Microsoft Office Suite and CRM platforms
Ability to analyze market trends, client activity, and competitor performance to inform sales strategy
Cleared background, DMV, and credit check required
Maintain vehicle in a clean, professional, and working condition
Maintain valid registration and full-coverage auto insurance that satisfies at least the state minimum requirements
Education and Experience
High school diploma or equivalent required
Bachelor’s degree or 3+ years of sales experience preferred
Reliable transportation and ability to travel to client and business locations
Persuasive selling skills sufficient to influence sales generation
Experience in the real estate, mortgage, or title and escrow industry strongly preferred
Physical Requirements
Prolonged periods of sitting at a desk and working on a computer
Must be able to lift up to 15 pounds at times
Must be able to travel frequently and operate a personal vehicle
Company Core Values
At VISTA Title & Escrow, our team members are expected to reflect our core values in all internal and external interactions:
Care – Invest in the success of our people, clients, and communities
Clarity – Communicate clearly and transparently to ensure understanding and trust
Cultivation – Nurture and develop skills, relationships, and business practices