Sales Operations Manager (APAC)

About this role

Key Responsibilities

Sales Operations

• Manage and optimize end-to-end sales processes to increase productivity and pipeline visibility.
• Oversee ATLAS (CRM) data quality, system usage, reporting accuracy, and alignment with global requirements.
• Develop and manage regional sales dashboards, forecasts, KPIs, and performance analytics.
• Support sales reps by leading preparation for quarterly business reviews (QBRs) and developing regional sales reporting.
• Facilitate territory planning, account segmentation, quota allocation, and capacity modeling.
• Identify operational bottlenecks and implement improvements aligned with global best practices.
• Handle Asia commission calculation exception management, ensuring accurate documentation, resolution, and alignment with global compensation policies.
• Additional responsibilities as needed, including preparation / participation in monthly business reviews (MBRs) and pipeline calls

Sales Enablement (15 – 20%)

• Support rollout of global sales enablement programs, resources, and tools for the Asia sales teams.
• Coordinate onboarding for new sales hires in the region.
• Work with marketing and product teams to localize sales collateral, playbooks, and messaging.
• Assist in training and coaching initiatives on ATLAS (CRM) usage, sales methodologies, and productivity tools.

Cross-Functional Collaboration

• Serve as the regional bridge between Asia sales teams and Dallas HQ Sales Operations.
• Collaborate closely with Marketing, Finance, Product, Operations and HR to ensure alignment on strategy and execution.
• Represent Asia in global sales ops initiatives, ensuring regional needs and insights are captured and communicated effectively.

Qualifications

• Bachelor’s degree in Business, Operations, Analytics, or related field; MBA a plus.
• 5 - 8+ years of experience in Sales Operations, Business Operations, or related functions.
• Strong analytical skills with proficiency in Salesforce, Excel/She...