Regional Policy & Operations Manager - London Region
Company: GMB Union
Location: London
Type: Full-time
Level: lead
Posted: 2026-03-09
About this role
## Applications are encouraged from people who are under-represented in the union. We actively encourage women, Black and Asian Ethnic minority/Global Majority Heritage, disabled and LGBT+ people to apply.
JOB DESCRIPTION
GMB London has a vacancy for the position of Policy & Operations Manager based in the London Region.
GMB is one of the UK and Ireland’s largest trade unions: we’re proud to represent members from across the professional spectrum and put the needs of our members at the forefront of everything we do. GMB's London Region is a large and diverse region; the region currently serves 88,000 members and 106 Branches, and covers a large geographical landscape that includes: Greater London, Essex, Norfolk, Milton Keynes, through to Oxfordshire and Buckinghamshire.
London Region is one of GMB's most complex and high-profile operations: a region of significant political weight, industrial breadth and organisational ambition. Behind the Region's ability to deliver for its members, run effective campaigns, develop its activists and uphold the highest standards of democratic governance is an infrastructure of policy and operational rigour that makes everything else possible.
This post sits at the heart of that infrastructure. The person in this role will be a close and trusted partner to the Regional Secretary, a full member of the Regional Management Team, and a key figure in ensuring that London Region operates with the clarity, capability and strategic coherence needed to meet its goals. We are looking for someone who understands that good policy, well-managed operations and strong governance are not ends in themselves - they exist to drive better outcomes for GMB members.
But, the role is also forward-facing. You will be expected to think strategically about where the Region needs to develop, whether that is in how it trains its activists, how it uses data and technology, how it embeds equality into its structures, or how it positions itself ...