Regional Manager of Operations

About this role

The Regional Manager of Operations is responsible for overseeing the operational performance of multiple restaurant locations within a specific region. The role involves ensuring that each restaurant under their leadership delivers exceptional guest experiences, achieves financial targets, maintains operational standards, and fosters team development. The Regional Manager of Operations reports to the Vice President of Operations and serves as the link between corporate strategy and the frontline execution at individual stores.

Responsibilities Include:

• Oversee day-to-day operations across all restaurants within the region, ensuring that all locations maintain high operational standards.
• **Implement and enforce operational policies** in line with corporate guidelines to ensure compliance with health, safety, and food handling regulations.
• Regularly visit restaurant locations to **conduct performance evaluations**, identify areas for improvement, and provide strategic recommendations for operational enhancements.
• Ensure that all restaurants **meet or exceed key performance metrics** (e.g., speed of service, guest satisfaction, and order accuracy).
• Develop and execute strategies to **drive profitability** at the regional level by controlling costs, optimizing labor, and increasing sales.
• Monitor and analyze financial reports (P&L statements, budgets, etc.) to ensure that each location meets its financial targets.
• Partner with the finance team to **set and track budgets** for the region, including forecasting for revenue, expenses, and labor.
• Implement initiatives to **increase sales, improve margins**, and ensure the overall financial health of all stores in the region.
• **Coach and mentor District Managers** (DMs) and other leadership team members to develop their skills and ensure effective leadership at all locations.
• Build a pipeline of talent by **recruiting, training, and developing** future leaders, ensuring all stores have strong ma...