Provider Clinical Operations Consultant, Senior Manager

About this role

Industry/Sector

Health Services

Specialism

Operations

Management Level

Senior Manager

Job Description & Summary

The Opportunity

As a Provider Clinical Operations Consultant, you will lead provider clinical modernization efforts within our Advisory practice, helping healthcare organizations improve clinical operations, technology-enabled workflows, patient access, utilization and capacity management, and service line performance. As a Senior Manager you will lead large projects, apply sound judgment through complexity, and guide multidisciplinary teams while advising clients on operating model design, transformation initiatives, and the practical use of platforms such as Epic and Cerner to support care delivery and patient and clinician experiences. In this role at PwC, you will bring together operational redesign, workflow integration, and sector-focused knowledge to help clients move priority initiatives forward and contribute to the development of solutions that align clinical and business goals.

Responsibilities

- Leading clinical operations modernization efforts for healthcare providers, aligning workflow redesign with patient access, utilization, capacity, and service line priorities
- Advising clients on operating model design, service delivery models, and process improvement opportunities that support care quality and reimbursement goals
- Translating Epic system capabilities into practical workflow changes across clinical and operational teams
- Guiding large project workstreams from planning through execution, balancing scope, timing, risks, and resource needs
- Analyzing business performance metrics and operating effectiveness findings to identify breakdowns and shape improvement actions
- Coordinating cross-functional stakeholder input to resolve complex operational issues and advance transformation initiatives
- Applying change management methods to support adoption of new processes, tools, and clinical t...