Program Manager II, GTM Operations

About this role

Our Mission and Opportunity
Early education is one of the most important determinants of childhood outcomes, a critical support for working families, and a $175B market that remains underserved by modern technology. Brightwheel is the largest, fastest growing, and most loved platform in early ed, trusted by millions of educators and families every day. We are a three-time Cloud 100 company, backed by top investors including Addition, Bessemer, Emerson Collective, Lowercase Capital, Notable Capital, and Mark Cuban.


Our Team
Our team is passionate, talented, and customer-focused. We embody our Leadership Principles in our work and culture. We are a distributed team with remote employees across every US time zone, as well as select offices in the US and internationally.


Who You Are
You are a strategic, fast, and structured operator who thrives in complexity and ambiguity. You break down messy problems into clear components, root decisions in data, and move quickly when action is needed.


You take agency, and take full ownership of outcomes — aligning stakeholders, making tough prioritization calls, and driving initiatives from concept through adoption and iteration. You design with the end user in mind, working backwards from the ideal frontline workflow to reduce friction and increase productivity.


You’re excited about applying AI in practical ways — using it to accelerate your own work, building tooling from the ground up, and embedding automation and intelligent insights directly into day-to-day workflows to unlock scale and measurable impact.


What You’ll Do

• Drive strategic, cross-functional GTM programs spanning multiple product lines, enabling scalable multi-product selling motions and expansion into new verticals.
• Redesign and optimize frontline workflows within Salesforce and related systems to reduce tech debt, eliminate redundancy, and improve funnel conversion and operational efficiency.
• Partner closely with...