Production Operations Manager

About this role

At Broadridge, we've built a culture where the highest goal is to empower others to accomplish more. If you’re passionate about developing your career, while helping others along the way, come join the Broadridge team.

Broadridge is growing! We are seeking a Manager of Production Operations to join our established and dynamic team in Coppell, TX. In this role, you will oversee all aspects of printing in a production operations environment. You will manage Operations Supervisors across multiple shifts, ensuring productivity, quality, and client and associate satisfaction. The Manger of Production of Operations plays a critical role in translating strategic vision into day-to-day execution, driving operational excellence, and fostering a teamwork culture that puts clients and associates at the forefront.

This is an on-site role that will be assigned to a Broadridge location where you will perform the majority of your work.

Do you have experience managing people leaders and fostering a strong teamwork culture? Do you possess strong critical thinking and creative problem-solving skills, with a high attention to detail? If so, we'd love to hear from you!

Responsibilities:

• Manage departmental expenses (commodities, labor, discretionary spending, etc.), preparing business cases as required for capital expenditures
• Establish, communicate, and revise departmental and individual KPIs
• Provide performance feedback and guide talent development of direct reports and team members through regular and frequent feedback
• Responsible for maximizing Client Mail equipment utilization by ensuring that all machines are kept running and work is prioritized appropriately
• Maintain current knowledge of high-speed insertion and manual insertion and relevant technologies used within other Broadridge locations and within the industry
• Develop solid technical knowledge of all Client Mail equipment along with a solid understanding of the functions of all other departments (inclu...