Product Manager, Checkout

About this role

Purpose and mission

The Product Manager (PM) is the strategic owner of one or multiple product areas within Piano's portfolio. The PM translates business goals, market signals, and client insights into a compelling product vision and a prioritized program backlog. They work at the intersection of business strategy, client value, product marketing, product design and technology feasibility, ensuring that the right things get built, in the right order, for the right reasons.

In the SAFe 6 model, the PM operates at the Agile Release Train level, driving the Program Increment (PI) and empowering Product Owners to execute with confidence and autonomy.

In an AI-accelerated product landscape, a PM at Piano is expected to actively leverage AI tools to sharpen market analysis, accelerate discovery, generate insights from data, and move faster at every stage of the product lifecycle. AI fluency is not optional, it is a force multiplier for every other responsibility in this role.

The Checkout PM owns Piano's customer-facing checkout surface — the conversion-critical flow where end users make a subscription purchase. This role requires a PM who is fluent in conversion optimization and UX.

Core responsibilities

• **Product Vision & Strategy**

• Define and maintain a clear, compelling product vision for Piano's checkout, aligned with Piano's broader subscription strategy.

• Develop and own the checkout roadmap over a 3–12 month horizon, balancing new capabilities, technical quality, and business priorities.

• Conduct ongoing market and competitive analysis to identify opportunities, threats, and strategic positioning — particularly at the boundary between Piano's checkout and payment provider capabilities.

• Define and communicate product positioning, target segments, and go-to-market priorities in collaboration with Marketing and Sales.

• **Backlog Ownership at Program Level**

• Own and maintain the checkout Program Backlog (Features and Enablers) in collabo...