Principal Operations Manager

About this role

Get to know Okta

Okta is The World’s Identity Company. We free everyone to safely use any technology, anywhere, on any device or app. Our flexible and neutral products, Okta Platform and Auth0 Platform, provide secure access, authentication, and automation, placing identity at the core of business security and growth.

At Okta, we celebrate a variety of perspectives and experiences. We are not looking for someone who checks every single box - we’re looking for lifelong learners and people who can make us better with their unique experiences.

Join our team! We’re building a world where Identity belongs to you.

Principal Operations Manager

Summary

We are seeking a seasoned, high-impact leader to spearhead Workforce Strategy & Operations for Okta Research and Development (ORD). In this critical role, you will serve as a strategic architect, partnering with Senior R&D leadership to design a workforce vision that scales with our technical ambitions. You will own the operational ecosystem in lockstep with Finance and Recruiting, building the frameworks necessary to achieve aggressive hiring targets, manage attrition proactively, and ensure long-term organizational health.

To excel, you must possess an 'owner mentality' and a bias toward action. We are looking for an exceptional collaborator who is energized by complex problem-solving and dedicated to swift, precise execution. You don’t just manage processes—you proactively identify gaps, drive operational improvements, and engineer innovative solutions that empower the R&D organization to scale."

Responsibilities

• Partner with Senior R&D leaders to drive strategic headcount allocation, ensuring organizational structures align with technical roadmaps.
• Manage the end-to-end headcount lifecycle, including position detailing, organizational design changes, and internal mobility tracking.
• Collaborate with Finance and HR Operations to ensure Workday serves as the "single sour...