Principal Account Manager

About this role

Key Responsibilities

• Defines and owns strategic partnerships roadmap for key Clients, aligning long-term business objectives with company growth strategy, with a focus on full-cycle development, co-development, and multi-title engagements.
• Acts as executive-level relationship owner for key accounts, building C-level trust, influencing decision-making, and positioning the company as a strategic partner rather than a vendor.
• Leads complex, high-value deal cycles end-to-end, including structuring, negotiation, and closing of multi-million, multi-year agreements (outsourcing, co-dev, live ops, publishing support).
• Owns full P&L responsibility for assigned accounts, including revenue growth, margin optimization, cost control, forecasting accuracy, and financial risk management.
• Drives account growth strategy, identifying white-space opportunities, cross-sell/upsell initiatives, and new business models (e.g., revenue share, co-investment, IP collaboration).
• Oversees portfolio performance across multiple engagements, ensuring delivery excellence, scalability, and alignment with client KPIs and internal profitability targets.
• Partners with Production, Talent Management, and Executive teams to shape engagement models, optimize resource allocation, and ensure successful execution of complex development pipelines.
• Liaises with corporate Legal representation for contracting matters.
• Implements structured account governance frameworks, including executive business reviews (EBRs), risk management, escalation handling, performance tracking and reporting.
• Mentors and guides junior account/business managers, sharing best practices in client management, negotiation, and strategic development.
• Represents the company at industry level, including key client visits, conferences, and strategic negotiations, strengthening brand positioning in the global game development ecosystem.
• Leads strategic proposals and high-impact presentations, tailored to executive stakeh...