People Operations Specialist - Fully Remote

About this role

About The Job
Mercor
connects elite creative and technical talent with leading AI research labs. Headquartered in San Francisco, our investors include
Benchmark
,
General Catalyst
,
Peter Thiel
,
Adam D'Angelo
,
Larry Summers
, and
Jack Dorsey
.


Position:
HR Operations Expert


Type:
Contract
Compensation:
$55–$80/hour
Location:
Remote
Role Responsibilities

• Build long-horizon people-ops tasks with deterministic rubrics to grade agent performance against verifiable ground truth.
• Develop scenarios for employee inquiries with documented correct answers and benefits questions aligned with plan documents.
• Construct lifecycle events scenarios, including onboarding/offboarding checklists and leave decisions with FMLA/ADA determinations.
• Design HRIS work scenarios with data updates and benefits enrollment based on rule-based eligibility outcomes.
• Ensure scenarios are challenging and require long sessions of focus.

Qualifications
Must-Have

• 3+ years in HR operations or people operations.
• Expertise in HRIS (e.g., Workday, Rippling, BambooHR, Gusto, Justworks), leave administration (FMLA, ADA), benefits administration, or FLSA classification.
• Comfortable with HR artifacts: policy responses, offer letters, change forms, leave decisions.
• Clear written communication; articulate reasoning step by step and encode into deterministic rubrics.

Preferred

• SHRM-CP / PHR certification.

Compensation & Legal

• Hourly contractor

Application Process (Takes 20–30 mins to complete)

• Upload resume
• AI interview based on your resume
• Submit form

Resources & Support

• For details about the interview process and platform information, please check: https://talent.docs.mercor.com/welcome
• For any help or support, reach out to: support@mercor.com

*PS: Our team reviews applications daily. Please complete your AI interview and application steps to be considered for this op...