Outside Sales Representative (Base + Commission, W2)

Responsibilities

The In-Home Sales Representative serves as the primary point of contact for customers, delivering the company sales method to secure agreements for products and services. They are responsible for conducting in-home sales appointments and guiding customers through a personalized one-call close sales process.

Requirements

Candidates must have a valid driver's license with a clean driving record and the ability to connect with customers in a competitive environment. Previous sales experience is preferred, though experience in retail, hospitality, or customer-facing roles is also highly valued.

Skills

• Sales
• Customer service
• Communication
• Consultative selling
• Relationship building
• Time management
• Negotiation
• Presentation skills
• Closing techniques
• Customer engagement

Benefits

• Comprehensive Health Insurance
• Dental
• Vision
• Accident Insurance
• Life Insurance
• Critical Illness Insurance
• Short and Long-Term Disability
• 401(k) Retirement Plan
• HSA plan
• Paid holidays
• Paid time off
• Employee Referral Program
• Employee Discount Program
• Paid training

About this role

Position: Design Consultant
Location: Grand Rapids, MI
Schedule: Rotating Schedule Monday-Friday, Tuesday-Saturday

Who We Are:
West Shore Home is a technology-driven and industry-leading home improvement company specializing in high-quality and convenient remodels of Bathrooms, Flooring, Windows, and Doors. West Shore Home operates in over 40 locations nationwide and is home to over 3,000 employees!
Purpose of Position:
An In-Home Sales Representative serves as the primary point of contact for all customers by delivering the West Shore Home sales method to secure customer agreements to purchase our products and services.
Key Role Accountabilities:
Follow a monthly rotating schedule:
Weeks 1–2: Mon–Fri, available 9:00 AM–7:00 PM
Weeks 3–4: Tues–Fri (9:00 AM–7:00 PM) & Sat (9:00 AM–2:00 PM)
Sales appointments are about 2 hours each
Attend weekly team meetings and training workshops
Guide customers through a personalized one-call close sales process
No cold-calling or lead generation- all leads are warm and pre-set. We want you to do what you do best- selling!
Compensation:
Competitive base salary
Uncapped commission
Annual Net Sales Bonus Program
Expected first year income earnings up to $200K+
Benefits:
Comprehensive Health Insurance options (Medical, Dental, Vision, Accident, Life, Critical Illness, Short and Long-Term Disability)
401(k) Retirement Plan with company match
HSA plan with company match
Paid holidays and paid time off (PTO)
Employee Referral Program
Employee Discount Program
Paid training and unlimited professional growth potential
Minimum Requirements:
The ability to quickly connect with anyone in an environment
A competitive nature with a drive to succeed
Valid Driver’s License with a clean driving record
Previous sales experience but we’ve also seen great success with those from retail, hospitality, or customer-facing roles
Must have a valid smart phone or smart device in order to log into Company required systems using two-factor authentication
Military veterans and spouses are encouraged to apply.
Bilingual Spanish / English candidates with proficiency in English reading and writing are encouraged to apply.
Culture and Community:
We believe that when employees feel valued and supported, they perform at their best. Our dedication to fostering a strong, value-driven culture has consistently earned us the Top Workplaces USA award as one of the nation’s top employers for the last 4 consecutive years. This includes recognition in Leadership, Purpose & Values, and Compensation & Benefits.
West Shore Home strives to Bring Happiness to Every Home® and that goes beyond our customers and employees. We support positive change in our communities by volunteering, giving back, and supporting nonprofits that make a difference. Learn more here: https://westshorehome.com/community/
#GRCSales
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It is the policy of West Shore Home to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. All employees are subject to a pre-employment screening process including a background check and drug screen. In addition, we will provide reasonable accommodations for qualified individuals with disabilities. If you require reasonable accommodation in completing the application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to your recruiter.

About West Shore Home Recruiting

Construction · 1,001-5,000 employees · headquartered in Mechanicsburg, Pennsylvania · founded 2006