Operations Manager

About this role

OPERATIONS MANAGER

📍 Remote (U.S.-based) | 💼 Full-Time | 💰 $75,000-$85,000

Join Courier Newsroom - an organization that drives journalism and empowers communities.

At Courier Newsroom, we’re reinventing local media to inform and empower communities through impactful reporting. Our mission is rooted in civic engagement and equity—and we’re growing fast.

We're looking for an Operations Manager to optimize operational processes, drive efficiency, and support execution of our strategic goals. This role suits a strong project manager and problem-solver experienced in managing operations in a remote, fast-paced environment.

Reporting to the SVP of Operations and joining a two-person Operations team, you'll lead key initiatives and streamline workflows to help COURIER stay agile and scalable as we grow.

COURIER Newsroom is committed to building an inclusive workplace that values diverse perspectives and lived experiences. We strongly encourage women, people of color, individuals with disabilities, LGBTQ+ candidates, and those from all backgrounds to apply. As an equal opportunity employer, we strive to break down barriers and ensure every team member feels seen, heard, and supported.

WHY THIS ROLE

• Real ownership, real impact. You won't just support operations — you'll help build and implement the policies, tools, and systems that shape how a 100-person remote team works every day.
• Mission-driven work. COURIER is growing, and this role sits at the center of that growth, giving you visibility into how a scaling media organization operates at every level.
• A true thought partner role. You'll work directly with the SVP of Operations, senior leadership, and cross-functional teams — not just executing tasks, but shaping how we solve problems and building working relationships across the company.

KEY RESPONSIBILITIES

Operations Management & Coordination

• Oversee day-to-day operations, ensuring company-wide policies, SOPs, and workflows are effectively implemen...