Operations Manager 1 (Supply Chain/Logistics)

Responsibilities

The Operations Manager leads a team of drivers and staff to ensure customer requirements are met while achieving site financial and operational goals. They are responsible for maintaining safety standards, optimizing fleet utilization, and developing team members to ensure high performance.

Requirements

Candidates must have 4-6 years of related experience, including at least 3 years in a managerial role within a DOT-regulated environment. Proficiency in Microsoft Office and strong leadership, communication, and organizational skills are required.

Skills

• Transportation management
• Logistics operations
• Team leadership
• DOT regulations
• Driver supervision
• Route optimization
• Financial planning
• Safety culture
• Performance metrics
• Staff development
• Data auditing
• Communication skills
• Problem solving
• Conflict resolution
• Operational excellence

About this role

 
Are you an energetic and team-oriented leader focused on commitment to
customers, dedication to excellence and innovation?
Do you have a proven record of leadership excellence and a history of leading
teams to consistently exceed established goals in dynamic operational
environments?

 
Do you have a proven ability to recruit, train, develop, communicate with and
retain team members?

 
Do you have a demonstrated ability to develop forward looking plans and turn
those plans into successful execution?

 
Do you have a proven ability to effectively manage financial resources?

 
Penske Logistics is seeking a proven leader with relevant experience and skills
to join our team of transportation and logistics professionals. We are seeking a
candidate to supervise drivers at one of our locations.

 
The Operations Manager provides leadership to leading staff to ensure customer
requirements are achieved while meeting our Penske goals and objectives.
 

*High-level responsibilities* This is a fast-paced environment, looking for
a strong and professional senior level Manager. Must have current/recent senior
level managing over leaders. Previous Transportation leadership experience
managing a mid-size to large-size team. Previous proven experience training and
developing associates. Previous metrics experience, strong DOT regulations
knowledge and experience. Overseeing a team of cdl class A drivers and
equipment. Preferred experience with driver tracking, HOS, route, and ensure
on-time deliveries. Also need data auditing, field observation, positive
coaching techniques, strong communication and engagement skills. Must be a
self-starter, organized, detailed orientated,  good interpersonal skills,
professional, and approachable. Team player, with a strong sense of
urgency/responsiveness/attention to detail is needed in the ideal fit. The
Operations Manager 1 provides leadership to leading staff to ensure customer
requirements are achieved while meeting our Penske goals and objectives. 

- Work Schedule: 1st Shift - Monday - Friday - 7 am - 5 pm (flexibility as
needed to cover business needs).

 
- Salary range - $85,600K-$115,600K 
 
Position Summary:
Lead teams in a dynamic operational environment, to consistently exceed
established goals, demonstrate a commitment to customers and a dedication to
excellence and innovation. Develop forward looking plans and turn those plans
into successful execution.  Effectively manage resources to achieve operational
excellence and meet or exceed the site financial operating plan.  Implement and
maintain an incident free safety culture at the operation.

 
Major Responsibilities:
People
• Establish and sustain that all supervisors and associates are trained and
competent and understand how their work relates to the customers' business
objectives
• Establish and sustain that we recruit, hire, train, develop and retain quality
associates. 
• Establish and sustain effective, two-way communication that informs and
motivates as well as recognizes excellence among team members 
• Establish and sustain strong and effective relationships with associates, the
customer, and supporting departments 

 
Operations
• Meet or exceed all customer key performance metrics and objectives
• Interact daily with local customer to ensure existing and emerging customer
needs are understood
• Lead team to identify operational improvements in areas such as route
optimization, carrier selection, backhauls, and trailer loading
• Collaborate with other Penske sites to share best practices, leverage
resources/assets, etc.

 
Finance
• Develop and execute annual financial and operating plan
• Lead the operation with integrity to meet or exceed the Business Plan targets
• Identify issues with the operating metrics and P&L and make required
adjustments in a timely manner
• Ensure customer billings and associate payroll are prepared timely and
accurately, the payables and intercompany charges are valid and correct, and all
other activities are accurately reflected in the P&L.

 
Safety
• Lead a culture of safety through personal example
• Develop, execute, and assess continuous improvement plan to reduce accident
and injury frequency
• Ensure each associate understands their individual role and responsibilities,
as well as the group's role and responsibilities required to achieve and
maintain a safe work place
• Proactively identify and correct unsafe conditions, work processes, and
behaviors
• Ensure compliance with all applicable regulatory agencies, company policies
and procedures  
• Coach through safety observations

 
Growth/Customer Experience
• Identify opportunities for continuous improvement and challenge the status quo
• Execute a process to track and record value delivered to the customer
• Identify and seize profitable business opportunities for the customer and
Penske
• Utilize available metrics to monitor and maximize customer efficiencies and
achieve cost savings.

 
Fleet/Assets
• Lead effort to improve fleet/equipment utilization, maintenance availability
and fuel efficiency 
• Contribute to equipment specification at time of start-up and renewal
• Build a strong working relationship with local PTL district and other
equipment vendors
• Other projects and tasks as assigned by supervisor

QUALIFICATIONS

Qualifications:
• 4 - 6 years related functional experience. 
• 3+ years managerial or supervisory experience with DOT regulated positions
required
• High School degree or equivalent required
• Bachelor's Degree preferred
• Proficiency with computers including Microsoft Outlook, Word, Excel, Access,
PowerPoint required
• Must have ability to connect and build rapport and relationships with
associates and external customers at all levels
• Must have ability to work efficiently with time management and organizational
skills with follow-up and follow through
• Ability to manage through a problem and think and make decisions independently
• Demonstrated ability to develop a...

About Penske

Transportation, Logistics, Supply Chain and Storage · 10,001+ employees · headquartered in Reading, PA · founded 1969