Operations & Client Success Manager | LATAM Only | 81169

About this role

About us:

At Remote Talent LATAM, we connect top Latin American talent with leading U.S. marketing agencies. We guide businesses and candidates through every step of the hiring process, ensuring the perfect match in skills, culture, and goals. While we’re not direct employers, we act as a trusted partner, bridging the gap between exceptional talent and growing opportunities

Our Client:
Our client is a digital marketing agency based in Orange County, California, serving healthcare and service-based businesses; plastic surgery, dental, medical weight loss, urgent care, and related niches. They generate patients for their clients through Meta advertising, organic content, and on-site production days.

They are a faith-driven company. Their Vision & Values are anchored in biblical principles: excellence, stewardship, faithfulness, and servant-heartedness, and they shape how we treat clients, teammates, and our work.

What you will do:
We're looking for a highly capable Operations & Client Success Manager who can help lead these systems from strategy through execution. This is not a traditional operations or account management role.

We're looking for someone who understands marketing, sales, systems, people, and execution and can bring all of those pieces together to produce measurable results for our clients. You should be equally comfortable discussing strategy with a client, analyzing campaign performance, troubleshooting a CRM workflow, and building a process for the internal team to follow.

What You'll Own

Paid Media

Hands-on experience with Meta Ads and Google Ads, including campaign strategy, targeting, creative testing, tracking, optimization, and performance analysis. Understand metrics such as CPL, CAC, conversion rates, appointments, and revenue.

Funnels & Conversion

Understand the full journey:

Ad → Landing Page → Lead → Appointment → Patient → Revenue

Optimize landing pages, forms, offers, booking flows, and ...