Revenue Operations Manager

About this role

Pomelo Care is the leading virtual medical practice for women and children, providing care across pregnancy, postpartum, pediatrics, menopause, and perimenopause. We combine proactive, 24/7 clinical care with technology that helps us reach patients earlier, identify risks sooner, and deliver personalized care throughout their journey. Our team includes clinicians, technologists, operators, and problem-solvers working together to make high-quality care more accessible for families nationwide.

### About the role

We are hiring for a Revenue Operations Manager to own the data, systems, and analysis behind how we plan and grow revenue. You will work directly with Sales, Marketing, Customer Success, and Finance leaders, and you will be trusted to find the important questions yourself, not only answer the ones you are handed.

AI is changing how operations work gets done. We want someone who is already building with it and is eager to bring that into how our revenue team runs.

This role reports to the Head of Strategic Finance and can be based anywhere in the continental U.S.

### What you'll do

• Own revenue reporting and dashboards. Build and maintain the dashboards leaders use to run the business: pipeline, forecast, conversion, retention, and rep performance.
• Run analysis end to end. Scope the question, pull the data via SFDC or SQL, do the analysis, and present a clear conclusion and recommendation.
• Manage our tech stack. Maintain and improve how our teams use tools (Outreach, Clay, Gong, etc.), driving adoption, efficiency, and insight gathering.
• Build with AI. Find manual, repetitive, or slow parts of the revenue process and build AI-powered workflows, agents, or tools that fix them. Help the wider go-to-market team adopt what works.
• Improve the funnel. Spot where deals stall or leak between stages and teams, and work with Sales, Marketing, and Customer Success to fix it.
• Keep the data trustworthy. Own CRM data quality, metric definitions, and ...