Manager, Technical Operations - Network Operations & Telemetry

About this role

Company Description
Zayo provides mission-critical bandwidth to the world’s most impactful companies, fueling the innovations that are transforming our society. Zayo’s 141,000-mile network in North America and Europe includes extensive metro connectivity to thousands of buildings and data centers. Zayo’s communications infrastructure solutions include dark fiber, private data networks, wavelengths, Ethernet, and dedicated Internet access. Zayo serves wireless and wireline carriers, media, tech, content, finance, healthcare and other large enterprises.


We are seeking an experienced and dynamic
Manager
to lead our
Network Monitoring and Telemetry
initiatives at Zayo. This role is crucial in
enhancing our network performance, security, and efficiency through advanced monitoring and telemetry solutions.
The ideal candidate will enable the network with innovative technology improving access, security, and visibility in line with Zayo’s operational standards, reducing expenses, and improving network reliability and availability.


Key Responsibilities:
*Network Telemetry Deployment*

• Spearhead the implementation of network telemetry systems across our infrastructure.
• Improve technician connectivity within Zayo facilities.
• Ensure seamless integration of telemetry solutions with existing network systems.

*Environmental Monitoring*

• Oversee the deployment of environmental monitoring systems in network facilities.
• Implement initiative-taking measures to prevent environmental-related network disruptions.
• Analyze environmental data to optimize facility operations and network performance.

*Fiber Monitoring Expansion*

• Lead the ongoing fiber monitoring deployment across owned metro and long-haul network
• Implement innovative fiber monitoring technologies to improve network reliability.
• Develop strategies for quick detection and localization of fiber cuts or degradations.

*Performance Optimization*

• Reduce access escort costs thr...