Manager - Operations, Municipal Recycling, CO

About this role

Role Overview


Manager – Operations, Municipal Recycling, CO is responsible for day-to-day execution, team coordination, and performance management of CAA’s recycling collection network across Colorado that includes Colorado towns, cities, and counties for collection and drop-off programs.


This role translates operational efficiencies into actionable workplans, leads a small team, and supports local government onboarding and performance improvement. The role is operationally focused and works in close coordination with the Director of Operations, CAA national teams in reporting and finance, outside consultants, and legal partners.


Key Responsibilities


With direction from the Director of Operations and support from CAA national subject matter experts, this role is accountable for leading the Local Government business segment. This includes managing timelines, risks, and deliverables to support implementation, service expansion and improvement, service agreement change orders, compliance, and collection performance objectives.

• Responsible for municipal relationships and operations for Local Government EPR programs in the public sector.
• Lead and support collection program staff to ensure clear priorities, accountability, coordination, and completion of assigned work.
• Represent CAA Colorado at local government meetings, including council meetings, commissioner meetings, work sessions, and other collection-related meetings.
• Oversee day-to-day service provider performance across the collection network, including onboarding, operational readiness, service delivery, reporting, annual cost evaluation, reimbursement change orders, and service-level compliance.
• Review operational, contractual, reporting, and performance metrics; identify issues, trends, risks, and improvement opportunities to ensure reimbursement obligations are met.
• Lead corrective action follow-up and performance improvement activities for underperforming service pro...