Lead UX Designer

About this role

Job Description:

We believe in bold ideas, diverse perspectives, and the drive to transform knowledge into impact. Here, your curiosity fuels progress, your voice shapes innovation, and your ambition helps redefine what’s possible within science and learning. We are a culture that obsesses over impact, challenges, and drives what’s next to power infinite possibilities for our customers, colleagues and society at large.

About the Role:

The Lead Designer, UI/UX independently leads design efforts by studying user needs and experiences to make confident, strategic improvements grounded in research and feedback. This role owns design decisions from problem framing through delivery — identifying technical requirements, developing comprehensive ideas through advanced design artifacts, and partnering with research to validate outcomes.

The Lead Designer works autonomously with designers, researchers, and engineers, requiring minimal guidance. They stay informed on evolving technology and customer preferences, lead interaction design decisions that define system behavior and user flows and proactively identify opportunities to apply new interaction patterns using sound judgment to solve complex customer problems.

They demonstrate a strong command of core design heuristics and fundamentals, and clearly and persuasively communicate design rationale, tradeoffs, and decision‑making to stakeholders at all levels.

Key Responsibilities

1. User Research Leadership

• Study user needs and experiences to drive strategic improvements based on research and feedback
• Routinely analyze user feedback across products and services to identify patterns and opportunities
• Partner with researchers to shape research direction, scope efforts, and apply insights effectively

2. Advanced Design Development

• Independently identify technical requirements and develop design solutions using scenarios, sketches, storyboards, user flows, wireframes, and prototypes
• Transla...