Product Operations Manager

About this role

TripleTen is an award-winning online school among technology bootcamps. Our mission is to help people change their lives and succeed in technology. We offer flexibility in studies, career mentoring, resume and portfolio preparation, and we guarantee employment after the course. Our employability rate among graduates is 87% across our Web Development, Quality Assurance (QA), Data Analytics, and Data Science programs.

We’re looking for a hands-on Product Manager (Operations & Growth) who operates at the intersection of product, operations, and business performance.

This is not a role focused on shipping standalone features. It is about understanding how the system actually works end to end, identifying where we lose efficiency, revenue, and quality, and rebuilding those parts into scalable, reliable processes that improve both business outcomes and student experience.

You will work closely with operational teams to improve post-purchase journeys, strengthen unit economics, and drive sustainable growth through better processes, better decisions, and better execution.

Requirements:

• Proven experience as a Product Manager with measurable impact on operational efficiency, cost reduction, or conversion.
• Strong data-driven mindset: you define metrics, build baselines, and track outcomes rigorously.
• Experience running hypothesis-driven experiments, A/B tests, and controlled pilots to validate process improvements.
• Comfortable conducting team and stakeholder interviews to uncover pain points, JTBD, and process gaps.
• Fluent English — able to communicate clearly across teams and with stakeholders at all levels.
• Strong systematic thinking, cross-functional collaboration, and communication skills.

What you will do:

• **Audit and redesign operational processes.** Map end-to-end workflows across student support, onboarding, repeated payments, and other operational functions. Identify inefficiencies, manual bottlenecks, and cost leakage. Build impro...