IT Business Analyst Consultant II

About this role

At Allstate, great things happen when our people work together to protect families and their belongings from life’s uncertainties. And for more than 90 years, our innovative drive has kept us a step ahead of our customers’ evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection.


Job Description
The IT Business Analyst Consultant II for Legal Operations serves as a strategic partner to Legal, Compliance, and cross functional business units, enabling technology solutions that enhance operational efficiency, data-driven decision-making, and overall legal service delivery. This role blends deep business analysis expertise with an understanding of legal department processes, legal technology platforms, and enterprise systems.


The analyst is responsible for gathering and translating business requirements, leading technology implementations and enhancements, driving process optimization, and ensuring solutions align with organizational governance, security, and strategic objectives.


Core Skills:

• Problem-solving mindset—ability to analyze business challenges and develop automated technology solutions.
• Technical aptitude—experience with SharePoint, Excel (advanced functions), Power Automate, SQL, or other business intelligence tools is a plus.
• Self-starter—someone who takes initiative, collaborates effectively, and drives projects forward.
• Strong communication skills—ability to translate complex technical concepts for non-technical stakeholders.

IT Business Analyst II Responsibilities:
As an IT Business Analyst II, you’ll play a key role in supporting legal technology initiatives and driving process improvements. You’ll:

• Gather and document business and operational requirements for technology solutions within the legal department.
• Identify and implement automation business solutio...