Head of Operations

About this role

• We’re seeking a Head of Operations to own and scale the operational backbone of Hyperbolic during a period of rapid growth
• This is a senior, high-impact leadership role responsible for ensuring that revenue operations, customer operations, supply coordination, and internal execution scale smoothly as the company grows from ~10 to 100+ employees
• You will sit at the center of the business, overseeing end-to-end operations across revenue, customers, and infrastructure
• This includes managing billing and invoicing systems, aligning GPU supply with customer demand, and building the operational rigor required to support a global compute marketplace
• You will directly manage and mentor the Business Operations Specialist, supporting execution across finance operations, onboarding workflows, and cross-functional process design
• This is a highly hands-on role for someone who can both build scalable systems and step directly into execution when needed
• You will partner closely with the CEO and leadership team to execute company priorities, improve cross-functional alignment, and establish the operational infrastructure necessary for Hyperbolic to scale efficiently
• Many current workflows are still manual or bespoke, and you will be responsible for implementing scalable processes that improve visibility, consistency, and execution without slowing the company down
• This role is ideal for an experienced operator who thrives in ambiguity, brings structure to fast-moving environments, and has successfully scaled early-stage companies through rapid growth
• What Success Looks Like:
• Hyperbolic scales from ~10 to 100+ employees without operational breakdowns
• Revenue operations, billing, and invoicing systems are reliable and scalable
• GPU supply and customer demand are efficiently aligned
• Customers experience smooth onboarding and ongoing platform operations
• Clear operational visibility exists across revenue, margin, infrastructure utilization, and key business me...