Head of GTM Business Operations & Strategy, Safety & Security
Company: OpenAI
Location: San Francisco, CA
Salary: $347,000 - $405,000 a year
Type: Full-time
Posted: 2026-05-08
About this role
About the Team
The GTM Business Operations & Strategy team helps shape and scale how our B2B business grows across products, customer segments, and routes to market. We work closely with Product, Sales, Success, Data Science, Finance, Marketing, Legal, Security, and Operations to define strategic priorities, evaluate growth opportunities, and translate those priorities into the plans, processes, and cross-functional coordination required to execute well.
Our work sits at the intersection of strategy and execution. We help frame the most important questions facing the business, turn complex inputs into clear decisions and operating plans, and build the structures needed to move priority initiatives forward across teams. The team plays a central role in helping the organization stay focused on where to grow, how to execute, and what needs to be in place for new initiatives to scale successfully.
About the Role
We’re looking for an exceptional operator to join our team to lead GTM business strategy & operations for Security & Safety across the GTM organization. As AI models & products advance, safety and security are critical to deploying AI broadly. This role is ideal for someone who combines strong operational judgment with fluency in safety & security practices, and who enjoys building the systems, processes, and cross-functional rhythms that help a fast-moving organization scale.
You’ll play a central role in shaping how we bring security- and safety-critical products, capabilities, and policies to market. You will define how we structure the safety and security program within GTM, building an operating system that is resilient, scalable, and designed to unlock our ability to grow with customers as we introduce new products. This includes developing and operationalizing data retention policies, building go-to-market strategy for cybersecurity models, and defining application security requirements from the field to help inform the produ...