Head of Cloud Operations and Engineering

About this role

Location: London or Manchester, Hybrid (Up to 2 days per week onsite)

Contract Type: Full –Time, Permanent

About the Team

Bauer Media Audio reaches millions of listeners across live radio, streaming, digital products and on‑demand audio. Our cloud platforms are central to how we create, distribute and monetise audio across the UK and international markets.

Cloud engineers today sit across Digital, Broadcast Technology and Central Support Services. This role brings those groups together into a single, unified Cloud Engineering & Operations function — one team responsible for reliability, security, operational excellence and the technical foundations that power Bauer’s audio ecosystem.

About the Role

We’re looking for a senior technology leader to define and drive the strategic direction of Bauer’s cloud platforms. This role is accountable for how our cloud environments are designed, operated, secured and governed, ensuring they remain resilient, trusted and available 24/7.

You’ll create clarity where ownership has been fragmented, strengthen our operational discipline, lead during major incidents, and embed security and resilience as continuous, non‑negotiable standards. You will also be a visible senior leader who can communicate confidently with executives, auditors and regulators.

This is a chance to set the benchmark for how cloud engineering and operations should operate across a modern, multi‑market media organisation.

Key Responsibilities

• Set a clear vision and operating model for Cloud Engineering & Operations.
• Define and enforce standards for reliability, security and operational readiness.
• Build and align a unified Cloud Engineering & Ops function across technical teams.
• Provide senior technical leadership and decision‑making in complex environments.
• Own 24×7 operational readiness, including on‑call structures and escalation models.
• Lead major cloud incidents with clear, timely communication to executive stakeholder...