GTM Backend Software Engineer

About this role

• We’re looking for a Backend Software Engineer to join our GTM Engineering team
• In this role, you’ll be focusing on building out our internal knowledge and intelligence infrastructure
• This is a new system designed to leverage the latest in agentic execution combined with deep software development fundamentals to enable real improvements to not just the Revenue team, but Cockroach Labs as a whole
• You’ll help define what a modern, mixed classic-and-agentic workflow system looks like: how teams build reliable, repeatable workflows in an augmented operating environment where humans and AI agents collaborate seamlessly
• This is a new class of system that has the potential to redefine how Cockroach Labs operates, and you’ll play a foundational role in shaping its architecture, workflows, and user experience
• While this is a remote role, you must be based in either the U.S or Canada to be eligible for the role
• Feature Development & Integration: Design, implement, and maintain new features and integrations that enhance the GTM OS, our new system for delivering actionable intelligence across the company. This work will include both traditional and agentic engineering approaches, leveraging the latest AI technologies to build impactful tools and workflows
• Performance Optimization & Troubleshooting: Investigate and resolve complex performance and reliability issues within the GTM OS and its data pipelines, ensuring production-grade availability. Build observability and monitoring capabilities into the system
• Customer Focus: Partner directly with internal teams to understand how they spend their time and identify opportunities where we can better support them. In some cases, this may involve building entirely new features; in others, it may mean making iterative improvements to existing systems and workflows
• Enablement: Present and consult across Cockroach Labs to showcase the work we’ve built and help teams understand how to best leverage it. This includes pre...