Global Engineering Operations Manager

About this role

Crown Technical Systems, a Flex Company, is a leader in power distribution and protection systems concentrating on sophisticated, state-of-the-art relay and control panels, medium voltage switchgear, and enclosures (power/control buildings/ E-Houses). We specialize in customized, turn-key solutions that ensure safe, secure, and reliable power distribution.

Working at Crown Technical Systems offers a dynamic and rewarding career path for individuals seeking to power the world. Through hands-on training, mentorship, and a culture of internal promotion, we empower you to reach your full potential and contribute to projects that truly matter.

## Job Summary

To support our extraordinary teams who build great products and contribute to our growth, we’re looking to add a/an Global Engineering Operations Manager to our team.

Reporting to the Senior Global Engineering Director the Global Engineering Operations Manager is accountable for defining and driving engineering governance, KPIs, portfolio visibility, capacity planning frameworks, and standardized processes and tools. It enables data-driven decision-making, alignment across regions, and improved execution outcomes across all engineering functions.

What a typical day looks like:

• Defines and continuously improves how engineering operates across the organization
• Establishes standard operating rhythms, governance forums, and execution frameworks
• Owns the engineering KPI framework (e.g. on-time design delivery, change volume, cycle time, rework)
• Develops and maintains dashboards, scorecards, and reporting for leadership
• Defines and enforces engineering governance including stage gates, design reviews, and change control
• Drives structured, data-driven decision-making across engineering programmes
• Establishes and manages engineering portfolio visibility across all active programmes
• Defines and enables prioritization frameworks, providing structured insight to support leadership decis...