Field Services Project Manager

About this role

As the global leader in high-speed connectivity, Ciena is committed to a people-first approach. Our teams enjoy a culture focused on prioritizing a flexible work environment that empowers individual growth, well-being, and belonging. We’re a technology company that leads with our humanity—driving our business priorities alongside meaningful social, community, and societal impact.

How You Will Contribute:

• Deploy medium to large-scale EF&I projects with medium/high complexity, ensuring delivery within budget, schedule, and Ciena quality standards.
• Manage customer expectations, communications, escalations, and governance throughout the project lifecycle.
• Develop project schedules, identify risks, and implement mitigation strategies to ensure smooth execution.
• Drive quality across all aspects of project services, from site and network engineering through installation, testing, and readiness for service.
• Collaborate with internal stakeholders and vendors to ensure timely delivery and cost-effective deployment activities.
• Maintain project documentation, including schedules, financials, risks, and issues, ensuring transparency and alignment with project management plans.
• Coach and guide junior team members to meet project deliverables and contribute to team success.

The Must Haves:

• A technical degree or equivalent combination of education and experience.
• PMP certification preferred (required within one year of hire).
• Minimum of 10 years of telecommunications industry operational experience and/or project implementation.
• Minimum of 8 years in a lead role managing medium to large-scale projects.
• Proficiency in Microsoft Office applications (Word, PowerPoint, Excel).

The Assets:

• Subsea deployment experience is a strong advantage.
• Business and financial management skills, particularly in project-level P&L.
• Strong communication, negotiation, and decision-making abilities.
• Ability to manage multiple projects simultaneously, prior...