Field Operations Manager

About this role

Job Type:

Regular

Work Location:

Remote - TX - Dallas

Overview:

2020 Companies is hiring a Field Operations Manager!

The Field Operations Manager is a people-first leader responsible for coaching, developing, and motivating a team of Brand Ambassadors across an assigned territory. This role drives performance through hands-on field leadership, operational excellence, and strategic execution of retail programs.

Success in this position comes from building strong relationships, developing talent, analyzing performance metrics, and partnering with retail and client stakeholders to deliver exceptional results. The ideal candidate is a proactive leader who thrives in a fast-paced environment and is passionate about driving team success, elevating customer experience, and achieving business objectives.

What We Offer

• Receive a competitive salary of $60,000, paid weekly
• Also, eligible for monthly bonus incentive
• Work remotely, travel to markets as needed
• Next day pay on demand with DailyPay
• Eligible for medical, dental, and vision benefits
• Eligible for 401k with company matching
• Paid time off
• Scholarship opportunities
• Employee Assistance Program
• Paid Time Off
• Paid Holidays

Why You’ll Love This Role

This position offers the opportunity to directly influence field performance and customer engagement by leading a dynamic team of Brand Ambassadors to represent a nationally recognized premium tobacco brand. The Field Operations Manager plays a critical role in developing talent, driving execution excellence, and partnering with both retail and client stakeholders to deliver measurable business results in a fast-paced, field-focused environment.

Job Description:

• Recruit, onboard, train, coach, and develop Brand Ambassadors
• Conduct regular field visits, ride-alongs, and performance evaluations
• Monitor and analyze performance metrics, identifying opportunities for improvement
• Implement coaching plans and correct...