eDiscovery Senior Project Manager

About this role

At Epiq, your work contributes to complex, global legal outcomes. You’ll join a values‑driven community where integrity guides decisions, relentless service sets the bar, and we thrive on big challenges together. We invest in your growth with enterprise‑wide learning and mobility. We celebrate who you are, and we respect life beyond work with flexibility that’s recognized externally. Enabled by modern platforms and AI, you’ll do the most meaningful work of your career and see your impact at scale.

Job Description:

# Job Summary:

The Senior Client Services Project Manager (SPM) leads high-impact, client-facing projects and oversees strategic client relationships. This role is responsible for managing complex project portfolios, mentoring project teams, and driving operational and process excellence. The Senior PM requires advanced leadership, cross-functional collaboration, and deep expertise in legal operations and project delivery.

Essential Job Responsibilities

Project Leadership & Execution:

• Lead the full project lifecycle—from strategic planning through delivery—ensuring alignment with client objectives, internal standards, and resource optimization.

• Translate complex client and court requirements into scalable project plans, applying advanced problem-solving to deliver sustainable outcomes.

Client Relationship Management:

• Own the service delivery relationship for strategic client accounts, ensuring proactive communication, issue resolution, and sustained satisfaction.
• Represent Client Services in high-level consultative discussions with clients and internal stakeholders to influence decisions and align on evolving needs.

Team Leadership & Mentorship:

• Provide direct supervision, coaching, performance management, and professional development for assigned Project Managers and team members.
• Conduct performance evaluations, provide ongoing feedback, and address employee performance concerns in accordance...