Director, People Operations

About this role

Location

Remote, USA

Employment Type

Full time

Location Type

Remote

Department

G&A

Deadline to Apply

April 3, 2026, 2:00 AM CDT

Position: Director of People Operations

Location: US Remote, Austin, TX preferred

About the Company

Wheel is evolving the traditional care ecosystem by equipping the nation's most innovative companies with a premier platform to deliver high-quality virtual care at scale. We offer proven strategies and cutting-edge technologies to foster consumer engagement, build brand loyalty, and maximize return on investment. Wheel solutions include configurable virtual care programs, an intuitive consumer interface, and access to a nationwide network of board-certified clinicians. Discover how Wheel is transforming the future of healthcare by visiting www.wheel.com.

About the Role

As Director of People Operations at Wheel, you will lead the design and execution of People Operations programs across talent acquisition, onboarding, performance management, learning and development, and employee experience. You will partner with managers and leaders across the company including Finance & Accounting, Operations, R&D, Customer Success, and Sales and Marketing to ensure that Wheel has best practices for employee experience and engagement. You will collaborate with senior leadership to ensure that employees have an environment that supports individual and team productivity and growth while also supporting the continued growth of the business.

What You’ll Do

• Own and optimize People Operations across the full employee lifecycle, from onboarding through offboarding, ensuring scalable, compliant, and people-centered processes.
• Implement AI in order to optimize processes and improve the manager and employee experience
• Ensure compliance with all employment requirements, including employment documentation and state-by-state regulations, while proactively mitigating risk as the company scales.
• Shape a thoughtful People co...