Director, Product Engineer - AI Tooling & Builder Experience
Company: Veho
Location: New York, NY
Salary: $220,000 - $265,000 a year
Type: Full-time
Posted: 2026-04-14
About this role
ABOUT THE ROLE
We’re hiring a Senior Product Engineer to design and build the internal tooling and infrastructure that enables everyone at Veho—technical and non-technical alike—to create, deploy, and manage AI-powered apps and agents. Think of it as building the "builder experience": the walled garden, the guardrails, and the platform that lets an ops manager or a CX lead ship a working agent without writing code. This role reports directly to our Co-founder/President and sits at the center of Veho’s AI transformation.
RESPONSIBILITIES INCLUDE
- **Builder Experience Platform –** Design and ship the platform that lets non-engineers build and deploy governed AI agents and internal apps quickly and safely.
- **Agent Infrastructure –** Create the secure infrastructure layer that supports agentic workflows: context management, memory, tool access, quality controls, and test suites.
- **Cross-System Integrations –** Build connectors and integrations (NetSuite, Salesforce, internal systems) so that agents and apps can operate across the business.
- **Quality & Governance –** Implement monitoring, fallback logic, documentation, and guardrails so AI systems are reliable, trustworthy, and auditable.
- **Adoption & Impact –** Partner with leaders across Transportation, CX, Ops, and Marketing to identify high-leverage automation opportunities, then ship systems teams actually adopt.
WHAT YOU BRING
- 4+ years building and shipping production systems, automation, or internal developer/builder tools
- Deep experience with LLM-powered workflows, prompt engineering, and agent frameworks (Claude, OpenAI, open-source ecosystems)
- Ability to build with and for AI-assisted development tools (Claude Code, Cursor, Copilot, Veho Build, etc.)
- Strong product instincts—you connect technical work to measurable business outcomes
- Comfort operating in high-ambiguity environments without detailed specs; bias toward shipping and iterating
- Experience designing platforms or t...