Data Analyst

About this role

Do you feel called to serve in a Christian Ministry?
Do you want to serve where you make a difference in the lives of others?
Are you looking for a life-changing work experience?
If so, consider joining us at the Atlanta Mission, where we provide life-transforming experiences for everyone that joins our team: employees, clients, donors, and volunteers. We serve over 1000 men, women, and children every day by providing food, shelter, clothing, counseling, vocational and spiritual guidance. We get to experience and witness radical life transformations.
*The Data Analyst is crucial in empowering Atlanta Mission's strategic decisions and designs across Development, Volunteer Services, Marketing, Human Resources, Operations, Finance, as well as Client Services. By transforming data into actionable insights, your work directly contributes to growing our reach, deepening engagement, measuring our impact, and serving our community with greater effectiveness and faithful stewardship.*
Essential Duties And Responsibilities

• Analyze and Interpret Data: Collect, clean, analyze, and interpret data related to donor and volunteer engagement, retention, NPS scores, surveys, marketing campaign performance, fundraising activities, and operational metrics to drive strategic planning.
• Reporting and Visualization: Develop and maintain reports, dashboards, and visualizations (using tools like Salesforce and Tableau) to communicate trends, performance against KPIs, and insights to various stakeholders clearly and effectively.
• Client Services Reporting and Dashboards: Create basic reports, such as caseload and capacity reports, and build dashboards for Client Services to track service deliveries and program performance.
• Data Integrity: Conduct regular audits, data quality checks, and reviews to ensure accuracy, consistency, and integrity across development, business, and CRM (Salesforce) systems.
• Database Management and Support: Support and manage ongoing data...