Communications Specialist

Responsibilities

The Communications Specialist leads regional communication initiatives to support client programs and enhance tenant engagement. They are responsible for developing communication strategies, creating branded materials, and managing internal and external messaging.

Requirements

Candidates must have at least 3 years of experience in a communications role with strong writing, editing, and design skills. Proficiency in digital trends, social media, and project management is essential for this position.

Skills

• Communications strategy
• Tenant engagement
• Writing
• Editing
• Proofreading
• Layout and design
• Project management
• Time management
• Social media
• Branding
• Digital communications
• Presentation skills
• Research
• Event coordination
• Attention to detail

About this role

SUMMARY

The Communications Specialist leads various communications initiatives within a
region, in support of BGIS client programs. They create, implement and oversee
communications programs that effectively describe and promote services and
special programs, that support improved client relationships.

KEY DUTIES & RESPONSIBILITIES

Tenant & Occupant Engagement       

* Builds and implements Tenant communication programs based on national and
regional initiatives.
* Oversees all Tenant and occupant regional communications, ensuring messaging
is consistent with national initiatives and is engaging and informative.
* Develops and implements new methods to engage with clients, Tenants and
occupants.
* Supports the development of occupant engagement program in digital and print
formats.
* Supports building certification programs such as LEED, BOMA and WELL from a
communications perspective.

General Communications   

* Develops and implements effective communication strategies that build
customer loyalty programs, brand awareness, and customer satisfaction.
* Collaborates with internal and external concerned parties to design and
develop communication plans and implement communication initiatives that are
specific to the client account.
* Researches, writes and edits related materials such as presentations,
posters, notices, briefing notes, social media posts and newsletters, in line
with communications plan.
* Distributes communications to internal and external audiences.
* Leads assigned internal communications initiatives at a regional level,
including refreshment of various communication materials to ensure team
members are aware of client programs and are engaged.
* Designs and creates branded tools, resources, collateral and communication
materials in support of regional initiatives.
* Working with different BGIS departments, identifies unique and innovative
ways to communicate internally and externally.
* Develops and provides presentations to concerned parties, outlining key
initiatives and programs.
* Supports the submission of awards to improve awareness of programs.
* Conducts research to support communication initiatives and ensure information
provided is relevant, concise and correct.
* Supports translation to French of communication materials by working with
BGIS’ translation company.
* Assist with various industry events including registration, booth set up,
coordination of materials.
* Supports vendor engagement to improve awareness of BGIS opportunities.
* Supports social media requirements. 

KNOWLEDGE & SKILLS

* Strong knowledge and understanding of current trends in communications
including digital, branding and social media.        
* At least 3 years in a role that includes communications activities. 
* Strong writing, editing, proofreading, layout and design, professional
printing/publishing skills are essential, including ability to present
concepts verbally. 
* Ability to adapt the style, tone and complexity of writing according to
target audiences and formats.          
* Extensive experience and judgment to plan and accomplish goals.
* Excellent organizational and planning skills.
* High attention to detail and accuracy.    
* Facility Management experience considered an asset.
* Superior project management and time management skills. 
* A wide degree of creativity.    

This is a regular, full-time position with a salary range of $63,397 - $79,246
per annum. The starting salary will be based on the successful candidate’s
competencies, including but not limited to experience, education and performance
related to this role. 

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About BGIS

Facilities Services · 5,001-10,000 employees · headquartered in Markham, ON