Communications Agent- Immediate Start

Responsibilities

The Communications Agent will interact with customers during promotional activities and company events to present products and services. They are responsible for answering inquiries, building positive relationships, and collaborating with the team to support engagement campaigns.

Requirements

Candidates should possess excellent verbal communication and active listening skills with a friendly and approachable personality. While previous customer-facing experience is considered an advantage, it is not strictly required for this role.

Skills

• Verbal communication
• Active listening
• Interpersonal skills
• Relationship building
• Customer engagement
• Public speaking
• Adaptability

Benefits

• Training
• Professional development
• Supportive team environment

About this role

About Us
At SHIK Innovation Group, our vision is to be a catalyst for transformation in the world of marketing and business innovation. We aim to empower brands to not only adapt to change but to lead it—creating strategies that redefine industries, inspire growth, and build lasting impact.
About the Role
We are looking for an outgoing and articulate Communications Agent to represent our company and support customer engagement initiatives. This role is ideal for someone who enjoys interacting with people, sharing information, and building positive relationships. You will have the opportunity to strengthen your communication skills through hands-on experience, training, and team collaboration.
Responsibilities
Communicate with customers during promotional activities and company events.
Present information about products, services, and company initiatives.
Answer general questions and provide helpful guidance.
Build positive relationships through friendly and professional interactions.
Support promotional campaigns and customer engagement activities.
Collaborate with team members to ensure clear and consistent communication.
Qualifications
Excellent verbal communication and active listening skills.
Friendly, confident, and approachable personality.
Ability to explain information clearly and professionally.
Strong interpersonal and relationship-building abilities.
Adaptability and willingness to learn.
Previous customer-facing experience is an advantage but not required.
What We Offer
Training and ongoing professional development.
Hands-on experience in customer and public-facing communication.
Opportunities to develop leadership and interpersonal skills.
A supportive and energetic team environment.
Compensation based on the position and experience.

About Shik Innovation Group

Advertising Services · 11-50 employees · headquartered in Charlotte, North Carolina