Commercial Growth Manager

About this role

Help successful companies build world-class customer support.

At Influx, we help some of the world's fastest-growing technology companies deliver exceptional customer support through dedicated teams, AI, and operational expertise.

For more than a decade, we've quietly built a profitable, fully remote business by focusing on one thing: delivering outstanding service for our clients. Today we support companies across SaaS, eCommerce, Consumer AI, and FinTech with operations that run 24 hours a day, across multiple regions and languages.

We're looking for an experienced commercial professional to help our existing clients grow with us.

This is a long-term opportunity to own an established portfolio, build trusted client relationships and shape your own approach to account growth. You'll have the freedom to manage your own roadmap, work directly with senior decision-makers and focus on delivering meaningful commercial outcomes.

If you're looking for a role with genuine autonomy, flexibility and interesting commercial challenges backed by a stable, growing business, we'd love to meet you.

We're looking for someone who...

• Has 7-12+ years of commercial experience in SaaS, BPO, digital services, customer experience or technology.
• Enjoys relationship selling more than transactional selling.
• Is commercially curious and naturally spots opportunities to help customers grow.
• Works well with minimal supervision.
• Is organised, reliable and follows through.
• Communicates clearly and confidently with executives.
• Prefers ownership over hierarchy.

You don't need to be looking for the next management position.

This role is ideal for someone who wants to become exceptionally good at commercial account growth while enjoying the flexibility to work the way that suits them best.

What you'll get

• Fully remote work.
• Flexible working hours.
• A mature, low-meeting culture.
• A high level of trust and autonomy.
• Competitive salary with uncapped commi...