Business Process Analyst - CAO Implementation Team

About this role

*This position is National Remote. You'll enjoy the flexibility to telecommute\* from anywhere within the U.S. as you take on some tough challenges. For all hires in Minneapolis, Virginia, Maryland, or Washington, D.C. area, you will be required to work in the office for a minimum of four (4) days per week.*
Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start
Caring. Connecting. Growing together.
In this role, a candidate would independently manage accumulator exchange implementation projects from requirements gathering through production deployment, serving as the primary point of contact for clients and vendor partners. They would lead discussions to define business requirements, coordinate cross-functional implementation activities, and analyze accumulator exchange needs to develop effective solutions. The candidate would oversee testing strategies, validate system configurations and data exchanges, troubleshoot complex issues, and ensure production readiness. Additionally, they would monitor project progress, identify and mitigate risks, maintain implementation documentation, analyze performance metrics to drive process improvements, support the onboarding and development of team members, and serve as a subject matter expert on accumulator exchange products, processes, and vendor integrations.


This position is full-time, Monday - Friday. Employees are required to have flexibility to work any of our shift schedules during our normal business hours of 9:00 am -...