Business Communications Lead Analyst - Remote

About this role

Candidates who reside within 50 miles of the following locations may be asked to work in person on a hybrid schedule (three days per week): Bloomfield, CT, Chattanooga, TN, Denver, CO, St Louis, MO, or Scottsdale, AZ.

Role summary


This position is responsible for managing theend-to-end internal and externalcommunication planning and execution for variousbaseline initiatives and special projects across Cigna lines of business that affect providers. These activities include distributing internal and external communications on time and within the agreed-upon budget. This position may support Provider Communications Advisors on complex projects by working on key messages, drafting communications, organizing information, or updating communication plans.


Responsibilities

• Assess initiatives, outlining dependencies, risks, mitigation options, tactics, timelines, resources, and costs.
• Participates in project meetings as a provider communication subject matter expert.
• Advises and works alongside leaders and key matrix partners to build optimal provider-focused strategies.
• Maintains thorough understanding of business/program goals, objectives, impacts, and processes in order to offer unique provider communication solutions.
• Develop and lead internal and external provider communications plans and tactics.
• Plan a wide variety of communications such as letters, flyers, quick reference guides, presentations, newsletter articles, emails, FAQs, talking points, etc.
• Collaborate with internal partners such as Provider Communications team members to ensure communication development objectives are met.
• Ensure all communications and materials are consistent with the Cigna text standards, brand and culture, and meet national and state legal and regulatory requirements.
• Manage mail list and communication review to secure required sign-offs.
• Manage multiple projects simultaneously.
• Perform other duties as assigned or identified.

Minimum Requireme...