Business Analyst – Work From Home

About this role

About the Company

Medasource is recruiting for a client seeking to build an onshore techno-functional support team. The team will work closely with business and technology stakeholders to support digital, application, and operational workstreams while transitioning work currently handled by offshore resources.

About the Role

The Junior Business Analyst will support business analysis, application configuration, process documentation, and testing activities across a growing onshore support team. Working with business users, product and application teams, and technical stakeholders, the analyst will help document requirements, track issues, support system updates, and translate business needs into clear, actionable tasks.

This opportunity is suited to an early-career professional who is curious, organized, and comfortable learning new systems. Candidates may have backgrounds in business analysis, STEM, data analysis, research, healthcare or IT internships, or application support. The contract is expected to last at least six months, with the opportunity to convert to a full-time position for strong performers.

Key Responsibilities

• Gather, clarify, and document business needs, workflows, issues, and system requirements.
• Support basic application configuration, system administration, workflow updates, and technical support activities.
• Work with business users and technical stakeholders to translate requirements into actionable work items.
• Assist with process mapping, documentation, meeting notes, and follow-up activities.
• Support user acceptance testing (UAT), test case documentation, defect tracking, and business validation.
• Track issues and help troubleshoot application or process-related problems.
• Support application delivery activities using relevant SDLC and Agile concepts.
• Help maintain clear documentation of requirements, system changes, and business processes.
• Collaborate with internal stakeholders and support teams on application enhancem...