Business Analyst - Marketing, Sales and Communications

About this role

Pinnacle Method Consulting's mission is to help job seekers reach their career peak by accessing top-tier opportunities. We are not a staffing firm or agency. Pinnacle Method does not hire for these roles—we systematically source and verify them from premier employers.


Are you an analytical thinker that loves a new challenge? Do you thrive in a fast-paced environment where you can investigate process improvements? Do you enjoy finding new solutions and executing them? If the answer is "Yes!" then we have an exciting opportunity for you!


We are looking for a high-performing Business Analyst to partner with our Sales, Marketing, and Communications disciplines and provide hands-on management of several applications. The position provides a broad range of systems oversight, from operational performance and support to new technology integrations and systems integrations.


Responsibilities

• Serve as a single point of contact and facilitate solutions to meet business needs, including hands-on intranet changes and applications support for our marketing and sales teams.
• Serve as a liaison between Client and third-party contractors to facilitate solutions.
• Analyze the company's business processes, applications, architecture, and infrastructure to identify pain points, make recommendations, and facilitate the execution of said recommendations
• Perform data analysis and process mapping to reveal process improvement opportunities and root causes. Review and summarization of data for decision-making and process improvement.
• Communicate, collaborate and work with and between technology teams and other departments
• Define and convert business requirements, processes, and designs into a comprehensive, robust, efficient, scalable, and stable solution.
• Partner with Technology Managers to roll out new technology and processes to provide solutions to end users.
• Resolve user system issues and escalate as needed.
• Create process documentation, job aids,...