Business Analyst Corporate Systems

About this role

ABOUT THIS POSITION

The Business Analyst in Information Systems & Infrastructure Operations plays a critical role in enabling successful execution of internal business initiatives and PMO-led work. This role partners closely with business stakeholders, project managers, and technical teams to translate complex business needs into clear, actionable requirements that drive predictable delivery.


The Business Analyst operates within the PMO and Operations model, supporting intake, discovery, prioritization, and lifecycle coordination of internal business initiatives, ensuring alignment to business value and organizational priorities. Success in this role requires a proactive, detail-oriented professional who is highly organized, comfortable managing multiple initiatives, and motivated to continuously improve how work gets done.

WHAT YOU'LL DO

Key Responsibilities

Requirements & Engineering Enablement

• Lead discovery sessions to understand business problems, current workflows, and desired outcomes.

• Translate business needs into clear functional requirements, user stories, and acceptance criteria.

• Ensure all requirements are complete, testable, and ready for handoff to engineering teams.

• Review and refine requirements to improve quality, consistency, and engineering readiness.

PMO & Delivery Enablement

• Support PMO-led initiatives by coordinating requirements, milestones, dependencies, and stakeholder alignment.

• Participate in intake, grooming, and prioritization to help ensure work is aligned to business value and readiness.

• Maintain visibility into work progress and proactively follow up to ensure timely movement through the lifecycle.

• Communicate status, risks, and decisions clearly to stakeholders and engineering partners to maintain transparency and delivery predictability.

ProcessImprovement & Operational Excellence

• Identify gaps in requirements, workflows, or handoffs that impact delivery speed or quality...