Business Analyst

About this role

About Us

We are a staffing services technology company that helps organizations design, build, and scale digital products and engineering capabilities. Our teams deliver end-to-end software development, engineering, and design services, and we provide flexible staffing solutions to augment internal teams with specialized talent—quickly and reliably.

The Role

We are looking for a talented Business Analyst to join our distributed engineering team. Whether you are an experienced analyst looking to broaden your scope or a senior-level BA ready to drive strategic initiatives and improve business outcomes, we have a spot for you on our ladder. You will work across the full project lifecycle, from requirements gathering and analysis to delivery oversight and optimization.

What You’ll Do

• Build & Ship (Business Delivery): Collaborate with stakeholders to elicit, document, and prioritize business requirements; translate needs into actionable analyses and project plans that support software delivery and service reliability.
• Collaborate: Partner with Platform Engineers, DevOps, SREs, Product Managers, and Engineers in an Agile environment to define system requirements, SLAs, and success criteria; facilitate cross-functional workshops and decision-making.
• Operations & Reliability: Assess and document operational requirements to ensure high availability, performance, and observability; help define monitoring and incident response requirements, and support post-incident reviews with business-focused outcomes.
• Change with Automation & Tooling: Identify opportunities for automation and tooling that improve efficiency, reduce manual effort, and control costs; translate automation benefits into business case terms.
• Security & Compliance: Ensure business requirements reflect secure-by-default design principles and regulatory/compliance considerations; assist with risk assessments and control mappings.

What We’re Looking For

• Experience: 3+ years of pro...