Bank Agile Product Owner Lead

About this role

Location San Antonio, Texas; Phoenix, Arizona; Plano, Texas

Job ID

R0117696

Date posted

06/09/2026

Why USAA?

At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families.

Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful.

We are proud to support active-duty military spouses. USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with applicable policy and business needs.

The Opportunity

As a dedicated Bank Agile Product Owner Lead, you will work directly with the Bank agile team to prioritize work to derive business outcomes while delivering on business commitments and ensuring the voice of the customer is strongly represented. Accountable for making decisions and prioritizing the Bank agile team backlog to drive business outcomes in service to the Business strategy. Acts as 'voice of the end-user'. Brings a data-driven approach to decisions and impediment removal including strategic priorities and funding allocation. Sets product / value stream direction and ensures it is aligned with key stakeholders across the organization. Establishes a Bank agile team culture anchored in transparency and learning, for seeking opportunities for testing & learning, continuous Bank agile team/process improvement and quality.

What you'll do:

• Accountable for delivering the Bank product strategy and/or customer journeys effectively to key stakeholders and Bank agile team members. Ensures delivery of quality product and member experience solutions through collaboration with stakeholders to determine business needs.
• Leads and oversees Bank agile team(s) to develop, translate and drive the visi...