IT Business Analyst

Company: Randolph-Brooks Federal Credit Union

Location: San Antonio, TX 78217 (Remote)

Type: Full-time

Remote: Yes

Posted: 2026-06-05

About this role

Job Description and Requirements

Randolph-Brooks Federal Credit Union is currently searching for an experienced and talented IT Business Analyst to join our amazing IT Business Analyst team!

The IT Business Analyst will have the ability to work a hybrid schedule (remote/onsite) after a period of training (time frame may vary). Training will take place at the RBFCU Administrative Service Center: 1 Ikea-RBFCU Pkwy, Live Oak, Texas 78233 .

All applicants must reside within the state of Texas and have the capability of performing all of the work from their home in Texas .

To successfully work from home, employees must have access to a minimum internet connection as noted by RBFCU.

  • Must have a reliable home internet provider and the ability to hard wire a connection directly to modem (Ethernet cable provided).
  • Must be able to provide a workspaces at home that is safe, suitable for work, and within a distraction free environment.

The IT Business Analyst will work closely with business product owners to determine business needs and provide sound recommendations by assessing current business processes and practices. They also collaborate with internal and external technical teams to evaluate feasibility of the recommended solution and document project scope, specifications, and high-level design. In some instances, BA engages with business unit to write and submit a business case. Adheres to established guidelines and documented business best practices, working under the immediate supervision of the IT Application Support Manager to ensure that all solutions align with defined strategic business objectives.

Essential Functions and Responsibilities:

  • Lead scope and requirements gathering sessions with business product owners, SME's, end-users, IT colleagues, vendors and management as necessary to analyze process gaps and ensure business requirements and specifications are met and documented.
  • Serve as a subject matter expert for one or more ...

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