AI Value Engineer - Public Trust

About this role

AI Value Engineer

Position Overview

PhoenixTeam is a remote-first organization seeking a versatile, high-impact AI Value Engineer to join our AI services team. This is not a narrow role — it's designed for someone who thrives in ambiguity and can move seamlessly between client delivery, rapid experimentation, hands-on education, and internal capability building.

The AI Value Engineer will lead the application of generative AI to real-world challenges — and quantify the business value it delivers — particularly in complex, regulated environments, working closely with mortgage industry clients. This role calls for a proactive self-starter who can turn insight into action, operate independently, and lead engagements, experiments, and learning efforts with minimal oversight. Mortgage industry experience is preferred; candidates without it should be prepared to ramp up on the domain quickly.

Key Functions

• Lead client engagements to scope, prototype, and deliver GenAI-powered workflows.
• Translate business and operational pain points into LLM-based solutions.
• Run discovery sessions, use case sprints, and prompt engineering labs with stakeholders.

• Establish current-state baselines — cycle time, cost per transaction, error and rework rates — before solutions are built.
• Build and defend business cases that size expected impact and the assumptions behind it.
• Measure realized value post-deployment and report outcomes to client executives.

• Stand up fast-cycle experiments and proofs of concept using tools such as ChatGPT, Claude, Gemini, or open-source models.
• Package successful experiments into reusable artifacts, including prompt libraries, workflows, and solution playbooks.
• Collaborate with subject matter experts, compliance, and technical partners to validate and refine concepts.

• Facilitate live GenAI learning experiences, including intro sessions, role-based labs, and problem-solving workshops.
• Build and deliver enablement materials such as guid...