AI Systems & RevOps Engineer | Elite Luxury Travel & Hospitality Brand | Fully Remote

About this role

THE CLIENT

Our client is an award-winning, internationally recognized luxury travel company with decades of heritage. Over that time, the company has designed and executed extraordinary bespoke journeys- private villas, luxury cruises, safaris, expedition travel, and private yacht charters- for a globally discerning clientele. Their Private Travel Designers bring decades of supplier relationships and destination expertise, and they are the reason clients return again and again.

The business has reached an exciting inflection point. The company believes the next decade of luxury travel will be a technology-enabled one, and that the agencies combining AI-native client experience, AI-native operations, and disciplined revenue operations will be the ones that compound their advantage. This is a business whose competitive edge has always been taste, relationships, and trust, and it is now investing to turn that edge into a durable revenue and efficiency engine.

THE ROLE

This is a founding, full-time role with a broad mandate. Reporting directly to the incoming CEO, with a dotted-line partnership to the CFO, the AI Systems & RevOps Engineer will be the systems-and-data backbone for Sales, Operations, and Finance alike. It is a hybrid engineering and Revenue Operations seat, and the person in it will build the technology and operating layer that carries the business into its next decade.

The mandate is deliberately commercial. Revenue per Travel Designer has more upside than current processes surface; inquiry follow-up slips between CRM, inbox, and calendar; repeat-client and referral pipelines are under-monetised; and manual coordination across CRM, booking platforms, supplier extranets, itinerary tools, and finance absorbs hours that should be spent with clients. The ideal candidate is an autonomous, product-minded engineer who can take an executive briefing, return with a working prototype that week, and ship it the next month — someone equally comfortable ...